Operations and Quality Management

Operations management is a field of business management focused on streamlining and optimizing organizational processes. It encompasses various activities, from overseeing the design and manufacture of goods to managing customer service. The primary focus of operations management is to ensure that products and processes are designed and produced efficiently and cost-effectively. The products need to be of the right kind to satisfy the customer’s needs and requirements. The right process has to be selected for the products including a choice of technology, equipment, machines, mechanization, and automation. Moreover, plant location and facility design are of great concern.

INTEREST(S)

Managing Performance and Productivity Lean Management Quality Management HRM and ErgonomicsInnovation and Technology ManagementOptimization

MODERATOR

DR. BIKASH BARUA

MISSION

To develop research on Operations and Quality Management

VISION

To ensure that products and processes are designed and produced efficiently and cost-effectively. The products need to be of the right kind to satisfy the customer’s needs and requirements. The right process has to be selected for the products including a choice of technology, equipment, machines, mechanization, and automation.