American
International
University-
Bangladesh

Students & Supervisors

Abstract

Introduction In a world where accessibility is paramount, integrating sign language recognition technology into public services represents a significant step towards inclusivity for the deaf and hard-of-hearing communities. In addition to empowering individuals with hearing and speaking impairments, integrating sign language recognition technology can also streamline communication processes, leading to more efficient and effective service delivery. This paper explores integrating sign language recognition technology into public services to enhance accessibility, particularly in Bangladesh. Methodology Information was gathered from academicians, students, public servants, businessmen, and many other employed persons through an online survey distributed via email and social media platforms. 107 people responded to the online survey. The responses were then analyzed using descriptive statistics in Microsoft Excel. This method facilitated effective communication of the summarized data, allowing for a comprehensive understanding of the gathered information. Results The survey results overwhelmingly endorse the concept of technology facilitating sign language comprehension, with an impressive 89% of respondents expressing positive sentiment towards such advancements. Breaking down the responses reveals a substantial 42.06% strongly agreeing and an additional 46.73% agreeing, indicating a clear need and widespread acceptance of the technology. A smaller portion, 10.28%, remained neutral, possibly indicating a lack of familiarity or experience with the technology. Minimal resistance was encountered, with only 0.93% expressing disagreement. This distribution underscores public enthusiasm for bridging the communication gap between hearing and deaf or hard-of-hearing individuals with normal people. The high level of agreement and minimal disagreement suggests broad support for sign language recognition technology, with the neutral segment potentially open to further information or experience. Overall, these findings highlight the potential for such technology to serve as a valuable tool for promoting inclusivity and accessibility in society. Conclusions In conclusion, this study delved into public perception regarding the effectiveness of sign language recognition technology in facilitating communication between hearing individuals and those who are deaf or hard of hearing. Conducted through an online survey distributed via email and social media platforms, the findings revealed overwhelmingly positive sentiment towards this technology. A resounding 89% of respondents agreed, with 46.73% indicating strong agreement and only 0.93% disagreeing. These results underscore the recognized necessity and potential benefits of such advancements in bridging communication barriers. Integration of sign language recognition technology could significantly enhance accessibility and inclusivity within public services for the deaf and hard-of-hearing communities. While further research with a larger and more diverse sample could provide deeper insights, the current findings strongly advocate for investment in and adoption of this technology as a means to foster greater inclusivity and accessibility in society.

Keywords

Publication Details

• Type of Publication: Conference
• Conference Name: 23rd International Mathematics Conference
• Date of Conference: 16/05/2024 - 17/05/2024
• Venue: Department of Mathematics, University of Rajshahi, Bangladesh
• Organizer: Department of Mathematics, University of Rajshahi, Bangladesh