On 2nd September 2022 the Training & Development section of the Office of Human Resources, AIUB (HRD) arranged a day long training session on Food Hygiene, Cleaning, and Services at the AIUB Training and Research Centre, Sreepur for its class 4 service staff - office peons, supervisors, kitchen staff, chefs, housekeepers, and also for AIUB canteen’s (Café Shanzaib) staff.
The main facilitator Mr. Mohd. Oliullah, Director, Food and Beverage of the Pan Pacific Sonargaon Hotel, who has over 30 years of practical experience on this sector conducted the first part of the session. He explained how to deliver a service by finding out a suitable solution anticipating the situation, then exceeding the expectations by correctly handling the moments.
After morning session Mr. Fahad Tanveer Aleef, Consultant, Hotel & Resorts, CORPORATECOACH, Dhaka showed in-depth food and beverage skill know-how and hands-on techniques for consistently delivering quality service in every type of food hygiene and service operations. Around 30 participants took part in this training session.